Location:         Austin, TX

Job Title:         IT Analyst

Date:                November 2011

 

 Description:

NewComLink is an exciting early stage growing company with an innovative technology platform that provides retailers with a range of payment products at point of need.  

The IT Analyst will primarily responsible for the technical analysis, requirements, testing and support of client system implementations. The IT Analyst will act as a technology expert and work with clients and stakeholders throughout the life of a project to translate needs into technical specifications and ensure the right solution is delivered to clients.  This person will also be responsible for ongoing support of technology and clients including analysis, troubleshooting, and reporting.  Other responsibilities may include project management, client support and training. 

Role & Responsibilities:

·       Expand current POS (Point of Sale) software to handle multiple payment products. Experience with payment products like bank cards, installment loans, lease products and others.

·       Expand credit process to multiple channels beyond POS. Experience with retailer POS systems, kiosks, web applications, mobile applications.

·       Consult with client partners on the setup and design of their integration.

·       Build and document business requirements and functional requirements for Retailer POS system enhancements and Lender Partner integrations.

·       Manage installation and deployment activities for the project; POS software applications, hardware installations, infrastructure/network changes.

·       Create conceptual designs for end to end solutions. Develop process flows, system architecture, and integration requirements for the IT team and client partners.

·       Develop software user testing plans and executing user testing. Be the SME & Liaison for communicating with clients, IT partners and 3rd party providers.

·       Plan and establish post launch activities including ongoing system support and performance reporting

·       Continually stay up-to-date with industry changes/trends and bring in new technology to the company. 

 

Experience & Qualifications

·       The ideal candidate will have 3 to 5 or more years of experience (preferably in the retail credit industry) and a technical undergraduate degree.

·       Knowledge of Retail POS applications and payment processing systems.

·       Candidates who have worked in the areas of application programming, database and system design and client/server architectures

·       Exhibit strong analysis and problem solving skills 

·       Exhibit excellent communication skills: Strong customer service and interpersonal skills.

·       Self-starters able to work in a start up environment, while helping build out mature organization.

·       Requires travel and may require non-standard business hours based on client needs.

·       Strong Familiarity with:

·       XML Web Services

·       HTML, validation tools, encryption tools

·       HTTPs/SOAP, VPN, networking, Networking technologies TCP/IP, DNS, Firewalls, Frame Relays

·       Database concepts, SQL and reporting

·       PCI compliance standards

·       Proficiency with the following tools: Microsoft Office, Microsoft Project, Visio, and Microsoft SQL Server/Access